Contact Maker Universal
Rooted in Hong Kong, Connecting the Globe. We are always here to listen, collaborate and provide tailored solutions for your medical device needs. Contact us for quotations, samples, customization, or any product inquiries.
Send Us a Message
Fill out the form below and our team will respond within 24 working hours with professional one-to-one service.
Visit Us
Xianhua Technology Park, Qiubing St.Kowloon, Hong Kong
Call Us
Main: +852 52980046 Mon-Fri: 9AM - 6PM HKT
Email Us
General: info@maker-lighting.com Sales: info@maker-lighting.com Support: info@maker-lighting.com
Quick Response
We typically respond to all inquiries within 24 business hours. For urgent matters, please call us directly.
Find Us
Visit our headquarters in Kowloon, Hong Kong
Frequently Asked Questions
Find quick answers to common questions about our services
What is the typical turnaround time?
Standard custom medical device products typically takes 2-3 weeks depending on complexity. Rush services available with 5-7 business day delivery.
Do you offer bulk discounts?
Yes, we offer tiered pricing for bulk orders. Contact our sales team for a custom quote based on your specific requirements.
Are your products certified?
Yes. All products are manufactured per international standards with ISO 13485, ISO 9001, CE, and FDA certifications.
Do you support OEM customization?
Yes! We provide OEM/ODM customization including product appearance, packaging, labels, accessories, and language versions.
Do you ship internationally?
Yes, we ship worldwide with temperature-controlled packaging. International delivery typically takes 3-7 business days.
What documentation do you provide?
All orders include Certificate of Analysis, test reports, and compliance documentation. Additional certifications available on request.
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